1. Introduction
By using our website, you agree to these Terms of Service. Please read them carefully.
2. Product Information
Our offerings include original paintings, commissioned art, and prints and other products produced through third-party providers. Details about each product, including pricing and availability, are available on the website and may be subject to change.
3. Orders and Payments
Orders are processed securely through Stripe, and payment information is not stored on our servers. By placing an order, you agree to pay the full price as indicated at the time of purchase. All prices are stored in AUD and actual payment amounts are converted to your chosen currency using the latest available exchange rates. These exchange rates can and do change over time.
4. Shipping
We ship paintings and other products internationally, using reliable carriers. Shipping times may vary depending on your location and customs processing. We are not responsible for delays caused by shipping carriers.
5. Returns and Refunds
Due to the nature of custom artwork and commissioned pieces, refunds or exchanges are generally not offered unless the item arrives damaged. Please contact us within 7 days of receiving your order if you experience an issue.
6. Commissioned Work
If you commission an artwork, you agree to the terms outlined in the specific commission agreement, including any deadlines, pricing, and design approvals. Deposits for commissioned work are non-refundable.
7. Intellectual Property
All artwork, prints, and images on our website are our intellectual property. You may not reproduce, distribute, or otherwise use our content without our express written permission.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or services, including delays or issues with third-party providers.
9. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and your continued use of our site signifies your acceptance of the updated terms.